Disney Institute program stresses importance of service quality in healthcare.

Hospitals, clinics, group medical practices, dental practices and freestanding medical care providers share a common goal: distinguishing themselves through the delivery of quality healthcare services. To learn more about how to achieve this objective, nearly 200 healthcare professionals recently gathered at Florida International University (FIU) to attend the Disney Institute’s “Approach to Quality Services for […]

Lights, Camera, Action…

On Friday, April 9, 2010, Florida International University asked Government Center Metrorail Station commuters to share their priorities for healthcare in an interactive installation as part of the launch of their MBA in Healthcare Management. Dr. Nancy Borkowski, Director of Healthcare Management Programs at the Chapman Graduate School of Business, was interviewed, along with more […]