Disney Institute program stresses importance of service quality in healthcare.

Hospitals, clinics, group medical practices, dental practices and freestanding medical care providers share a common goal: distinguishing themselves through the delivery of quality healthcare services. To learn more about how to achieve this objective, nearly 200 healthcare professionals recently gathered at Florida International University (FIU) to attend the Disney Institute’s “Approach to Quality Services for […]

Disney Institute “Keys to Excellence” program works training magic.

In the current economy, companies know that it is anything but business as usual. With an ever-increasing gap between income and sales versus expenses, professionals are forced to evaluate what they and their organizations need to do to survive—and yes, thrive—in the coming year. Such a quest motivated 275 professionals from the local business, college […]